Privacy Policy

At 9To5Dev, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage our services.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name when you submit our contact form or request a quote.
• Usage Data: Pages visited, time on site, browser type, and referring URLs collected automatically via analytics tools.
• Communications: Content of messages you send us through the contact form or chatbot.
• Project Data: Files, credentials, or business information shared with us during an active project engagement.

2. How We Use Your Information

• To respond to inquiries and provide quotes or proposals.
• To deliver and manage the services you've contracted us for.
• To send project updates, invoices, and support communications.
• To improve our website and service offerings based on usage patterns.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and collect analytics data. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

We may use analytics tools such as Google Analytics to understand site traffic. These tools collect data in an anonymized, aggregated manner.

4. Third-Party Services

We use trusted third-party providers to operate our business, including hosting providers, payment processors, and AI service providers (such as Anthropic). These providers only receive the data necessary to perform their functions and are contractually required to protect it.

Our chatbot is powered by an AI language model. Conversations may be processed by third-party AI infrastructure. Do not share sensitive personal data (passwords, SSNs, financial details) in the chat.

5. Data Retention

We retain contact and project data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 3 years. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), access controls, and secure storage. While we take every reasonable precaution, no transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict certain processing of your data.
• Data portability (receive your data in a structured, machine-readable format).

To exercise any of these rights, contact us at info@9to5dev.com.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

11. Governing Law

This Privacy Policy is governed by the laws of the State of California, United States. For users in the European Union, we comply with applicable GDPR requirements to the extent they apply to our operations.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out: